RETURN POLICY

Candidhomโ„ข โ€“ Candid Home

Your satisfaction matters to us.

Return Window

Returns may be requested within 30 days of delivery.

Eligibility

Items must be unused, in original condition, and returned with original packaging. Certain items (clearance, final sale, or personalized goods) may not be eligible.

Return Process

  1. Email service@candidhom.com with your order number.

  2. Our support team will provide return instructions.

  3. Once received and inspected, eligible refunds are issued to the original payment method.

Refund Timeline

Approved refunds are typically processed within 5โ€“7 business days after inspection.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos for review.